...for?
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 5 years of experience in IT service management, with a focus on managing L1 and L2 support teams
Supporting at least 2 of GIT, GERRIT, Jira, Jenkins, Kubernetes, Docker...
Zasugerowane
...to grow your skills with us.” – Małgorzata Nasiłowska, ICH Consulting Hub Lead
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities...
Zasugerowane
Praca hybrydowa
Praca zdalna
Umowa
Umowa o pracę
...medical care
sharing the costs of foreign language classes
life insurance
remote work opportunities
corporate products and services at discounted prices
no dress code
coffee / tea
drinks
parking space for employees
extra social benefits...
Zasugerowane
Praca hybrydowa
Praca zdalna
Elastyczny czas pracy
...system
Interface management with internal/external business partners on an international basis regarding customer satisfaction and service level
Supplier escalation management
Continuous process optimization for relevant processes
Our requirements
Degree in...
Zasugerowane
Umowa
Praca zdalna
Elastyczny czas pracy
...industry
Previous work with ROI / value propositions for customers' software implementation
Thorough understanding of ITIL and Agile
Knowledge of NowCreate Service Implementation Management methodology
Strong communication, negotiation, and presentation skills...
Zasugerowane
4500 - 5000 zł
...IT.
- Team spirit is crucial.
- We value initiative and proactive approach.
- Experience in online chats or customer support services is a plus.
- CRM skills would be beneficial.
- A systematic approach to daily tasks is important.
- Proficiency in Polish...
Zasugerowane
Praca zdalna
Elastyczny czas pracy
...using Microsoft D365 functions and features to achieve business goals
Direct collaboration with clients and US Managed Application Services teams
Building long-lasting relationships with clients and mentoring them in the field of D365 technology
Resolving issues...
Zasugerowane
Praca zdalna
Umowa
Elastyczny czas pracy
...to integrate ticketing systems with ServiceNow, including custom integrations
Familiarity with Azure DevOps and general Cloud services
Proficiency in JavaScript
Experience in developing/configuring custom portal widgets, portal pages, and catalog items
Previous...
Zasugerowane
Praca zdalna
...our AWS environment.
Implement logging solutions using Sumo Logic to gather, analyze, and visualize log data from various AWS services and applications.
Collaborate with cross-functional teams to understand project requirements, provide technical guidance, and propose...
Zasugerowane
Praca zdalna
Umowa
...projects
Minimum 2 years of experience as BPMS designer/modeler
Knowledge about assessing and benchmarking existing processes and service offerings
Ability to develop multi-level process maps using industry-standard notations (BPMN 2.0) and tools
Expertise in...
Zasugerowane
8500 zł
...telephone and mail
Travel consultancy through system
Assisting travelers during unexpected travel difficulties
After-sales service of customer inquiries, e.g. cancellations, complaints
Introducing process improvements.
Requirements:
Experience in the...
Zasugerowane
Praca na pełen etat
Umowa
Praca zdalna
Praca zmianowa
Praca w dni powszednie
9000 zł
...complaints
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Ensure customer satisfaction and provide professional customer support
Our client offers:
Comfortable workplace -...
Zasugerowane
Telepraca